TRANSSERVICE

Questions about renting a vehicle with a driver

Practical answers about capacity, luggage, vehicle positioning, minimum charge, transfers and itinerary preparation.

What to prepare before applying

Write down the date and time, addresses in order, number of passengers, luggage and end time. For an airport, add a flight and terminal; for a regular route, add days and shift schedule. The more accurate the itinerary, the fewer unclear conditions in the calculation.

FAQs

Which minibus to choose for 17 people with suitcases?

For 17 passengers with luggage, consider a 19-seat minibus with a luggage compartment. Please confirm suitcase numbers and sizes when booking. The 14-seat Sollers Atlant does not have enough passenger seats for this group.

How much does the most affordable minibus hour cost?

Sollers Atlant has a published rate of 2,500 ₽/hour for 14 seats and a minimum charge in Moscow of 12,500 ₽. For a complete budget, you need to take into account the route and order conditions.

Four billable hours of V-Class equals four hours of travel?

No. Minimum V-Class - 3 hours rental and 1 hour vehicle positioning. At a rate of 3,500 ₽, four hours are paid, a total of 14,000 ₽.

What to choose for seven passengers?

Mercedes-Benz Vito is presented with 7 passenger seats. The V-Class in this selection has 6 seats. Please agree on the luggage volume separately.

How much does a bus transfer from the airport cost?

Basic transfer from the airport to an address within the Moscow Ring Road: Higer KLQ 6952 with 39 seats - 21,700 ₽, HIGER KLQ6128 with 51 seats - 23,100 ₽, Yutong for 53 seats and King Long for 55 seats - 24,500 ₽. Other routes, waits and additional stops require clarification.

Do I need to send my journey number?

Yes. Please also indicate the airport, terminal, local date and time, contact of the organizer and luggage. This helps coordinate a group meeting.

Is Yutong bus enough for 55 people?

No, the presented Yutong is designed for 53 passenger seats. For 55 passengers, compare the 55-seat King Long; count the guide and accompanying adults in the total number.

Is a tour guide included in the bus rental?

The presence of a microphone does not mean that guide services are included. If a guide is needed, request one separately and agree on the itinerary.

How many seats do we need for wedding guests?

Count the maximum number of passengers on one journey, including organizers and accompanying adults. Please note that the composition of guests on daytime and evening routes may differ.

Is evening drop-offs included in the day rental?

It must be separately included in the agreed itinerary with addresses and times. It should not be considered automatically enabled.

Is it possible to calculate the month using the hourly rate from the fleet?

The hourly rate is a guideline for a one-time order, and not a ready-made monthly rate. Regular staff transport requires work days, journeys, routes, capacity and waiting times.

Is it enough to choose a bus with belts for your school trip?

No. It is necessary to separately check the conditions of a specific transportation, information about the carrier, vehicle, driver and necessary documents. Belts are only part of the riding requirements.

Should accompanying adults be considered when selecting capacity?

Yes. Children and adults need passenger seats. Provide the total number of people and the ages of the children before selecting the vehicle.

Where can I see real interior photos?

On the page of each model there are photographs of transport and interior from the main website of the company. The availability of a specific vehicle and the required equipment are confirmed at the date of order.

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